The convergence of industrial automation with standard computing technology has resulted in making PC-based automation practical for many different applications. Unfortunately, PC hardware, peripherals and operating systems were not designed with industrial control applications in mind; nor do they perform well in less than ideal environments.

Autopro has developed an industry PC Support service to deal with these issues. The service reduces the risk of failures and minimizes the impact if failures occur. Our approach includes an analysis and recommendations for protecting existing equipment. Recommendations typically include a range of protection and maintenance strategies.

Remote access and specialized diagnostic tools enable us to troubleshoot and identify problems from an off-site Autopro service centre. Often, the problem can be fixed in communications with the client. However, when the need arises, our certified technicians can be on-site quickly to get systems running again, regardless of the day, time or location.